Some main principles to keep in mind when designing are;
Creativity
-A design has to fulfill a need. The more creative, innovative, different and impressive it is, the more there's a chance the user will want it. The common sense solution is not always the right one, a designer needs to feel the need to explore every idea that pops in his mind, even the queer ones.
-Design can be used to improve a lot of things in the public sector. It can be used to make sure that the services and products designed accommodate the needs of the user, bringing innovative new perspective to the public.
-Before the idea of producing something, designers need to ask themselves if the product they're going to design is really needed, if it is going to sell, if it is really innovative or if it has been already designed, if it is cheap to manufacture or not, if it is ergonomically-designed and so on.
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